About Us

About the company

Welcome to Asia Travel Mates, where we believe that travel is more than just seeing new places—it’s about creating connections, experiencing cultures, and making memories that last a lifetime. Our mission is to connect travelers with local hosts who are passionate about sharing their unique perspectives and experiences.

Our Mission

Our mission is to empower local hosts to share their knowledge and culture with travelers from around the world. By connecting travelers with local experts, we help you discover hidden gems, learn about the history and traditions of your destination, and create unforgettable memories.

Our Vision

At Asia Travel Mates, our vision is to create a vibrant community where travelers and locals come together to foster understanding, friendship, and cultural exchange. We aim to bridge the gap between tourists and locals, offering authentic experiences that go beyond traditional tourism.

Your Trusted Travel Mates
in Asia

Our Founders

Founders’ Story

Asia Travel Mates was founded by a group of friends who are tourim classmates and co-workers and have been in the tourism industry for 25 years. They realized that the most memorable moments of their journeys came from interacting with locals. This inspired them to create a platform connecting travelers with the rich culture and hospitality of local communities.

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Kristal Nguyen Thuc Dung

Kristal Nguyen Thuc Dung, with 15 years as Group Manager for Ex-Asiana Travel Mate Ltd., has been instrumental in assisting numerous travel agencies and tour operators from countries such as the UK, Holland, Australia, Singapore, India, and more. Her expertise in travel management and her extensive network have greatly contributed to Asia Travel Mates' success in providing exceptional services to a diverse range of clients.

Michael Duong

Michael Duong brings 25 years of experience working as a cruise sales consultant, tour leader, and in various management roles for international travel companies from the UK, US, and other countries. With his deep understanding of the travel industry and expertise in delivering exceptional customer experiences, Michael's addition to the team of founders further strengthens Asia Travel Mates' commitment to providing outstanding travel services and creating unforgettable journeys for travelers.

Andy Nguyen Dinh

Andy Nguyen Dinh, with 25 years of experience as a tour guide and travel manager, brings extensive knowledge of Vietnam and Asian destinations. His passion for sharing the wonders of the continent drives Asia Travel Mates' commitment to excellence, responsible travel, and personalized experiences.

Hughle Hieu

Hughle Hieu is a seasoned travel expert and the owner of Coco Riverside Resort in the Mekong Delta. Before joining Asia Travel Mates as a founder, he worked as the Saigon Operation Manager for several international travel operators, including K&K. His deep roots in the region and insights into local culture and hospitality enhance Asia Travel Mates' offerings. Hughle's commitment to sustainable tourism and authentic experiences further enriches the journeys we provide to our clients.

Why Asia Travel Mates

Together, our founders have built Asia Travel Mates into a trusted travel companion, renowned for its personalized service, exceptional itineraries, and commitment to responsible tourism. Their leadership and unwavering dedication to providing unforgettable experiences have earned the company a stellar reputation among travelers seeking to explore the wonders of Asia. Driven by their shared passion and guided by their expertise, Andy, Kristal, and Michael continue to inspire the Asia Travel Mates team to create remarkable journeys, unlock hidden treasures, and forge lifelong connections with the captivating continent of Asia. Asia Travel Mates: Your Trusted Travel Mates in Asia

Our Values

At Asia Travel Mates, our core values serve as the foundation of our operations and guide our interactions with clients, partners, and local communities. These values include:

Customer Satisfaction:

We prioritize the happiness and satisfaction of our clients above all else. We go the extra mile to understand their preferences, needs, and expectations, ensuring that every aspect of their journey is tailored to perfection.

Cultural Appreciation:

We believe in fostering cultural appreciation and respect. By facilitating authentic interactions with local communities, we encourage travelers to immerse themselves in the vibrant traditions, customs, and lifestyles of the destinations they visit.

Responsible Tourism:

We are dedicated to promoting responsible tourism practices that minimize negative impacts on the environment and support the social and economic well-being of local communities. We strive to leave a positive footprint by partnering with organizations and initiatives that align with our sustainability goals.

Expertise and Professionalism:

Our team of travel experts possesses deep knowledge and expertise in Asian destinations. We ensure that our staff receives continuous training and remains up to date with the latest trends, ensuring that our clients receive the highest level of professionalism, guidance, and support throughout their journey.

Integrity and Transparency:

We operate with integrity and transparency, building trust and fostering long-term relationships with our clients and partners. We believe in open communication, fair business practices, and delivering on our promises.

By upholding these values, we have established ourselves as a trusted travel companion for individuals, families, groups, and corporate travelers seeking unforgettable experiences in Asia.

What our clients say

Sarah Thompson

My family and I had an incredible experience with Asia Travel Mates. From the moment we contacted them, their team was responsive and attentive to our travel needs. The tour they customized for us in Vietnam was beyond our expectations. We explored breathtaking landscapes, enjoyed delicious cuisine, and learned about the rich culture of the country. The guides were knowledgeable and friendly, making our journey even more memorable. We highly recommend Asia Travel Mates for their professionalism and excellent service."

James Anderson

I recently took a trip to Cambodia with Asia Travel Mate, and it was an unforgettable experience. The itinerary they designed allowed me to explore the ancient temples of Angkor Wat, learn about the country's history in Phnom Penh, and relax on the beautiful beaches of Sihanoukville. The accommodations were top-notch, and the guides provided insightful information at each destination. Asia Travel Mates truly made my journey seamless and enjoyable. I will definitely book with them again for my future travels in Southeast Asia!"

Emma Chen

I had the pleasure of booking a tailor-made tour of Laos with Asia Travel Mates, and it was an incredible adventure. They crafted an itinerary that perfectly matched my interests and preferences, allowing me to discover the hidden gems of Luang Prabang and experience the authentic local culture. The team at Asia Travel Mates was professional, accommodating, and went above and beyond to ensure my trip was smooth and enjoyable. I highly recommend their services for anyone looking for a personalized and unforgettable travel experience in Southeast Asia."

Emily Johnson

I had the most amazing trip to Vietnam with Asia Travel Mates! The itinerary was perfectly tailored to include both popular attractions and hidden gems. The guides were incredibly knowledgeable and made our experiences come alive. I can't recommend them enough for an authentic travel experience!

Carlos Ramirez

"Traveling to Cambodia with Asia Travel Mates was a dream come true. The seamless organization and attention to detail made everything effortless. I particularly loved the cultural interactions we had with local artisans. It was not just a trip; it was a journey into the heart of Cambodian culture!"

Sophie Lee

My experience in Laos was unforgettable thanks to Asia Travel Mates. They arranged a perfect mix of adventure and relaxation, from exploring the stunning landscapes to enjoying local cuisine. The team was always available to answer questions and provide support. I will definitely be booking my next trip with them!

Meet our team

Mrs. Kristal Nguyen

Chief Executive Officer

Mr. Andy Nguyen Dinh

Marketing Manager

Mr. Michael Duong

Product Manager

Mr. Hughle Hieu

Senior Operation Manager

Frequently asked questions

Asia Travel Mates Corp, reborn from former Asiana Travel Mate.ltd established in 2006 is a Vietnam based travel agency and tour operator that specializes in providing tailored travel experiences across Vietgnam, Indochina and Asia, including tours, accommodations, and local insights.

Asia Travel Mates offer a wide range of services, including customized travel itineraries, guided tours, hotel bookings, transportation arrangements, and travel insurance.

You can book a trip through our website by selecting your desired package, filling out the booking form, or contacting our customer support for personalized assistance.

Yes, our dedicated customer support team is available to assist you with inquiries, bookings, and any issues you may encounter before, during, or after your trip.

We cover a wide range of destinations across Asia, including popular locations like Thailand, Laos, Cambodia, Vietnam, and Indonesia, as well as off-the-beaten-path locales.

Absolutely! We encourage travelers to customize their itineraries. Our team will work with you to create a unique travel experience based on your preferences and interests.

Our cancellation policy varies depending on the specific booking and service. Please refer to our terms and conditions or contact our support team for detailed information.

Yes, we recommend travel insurance for all our customers to protect against unforeseen circumstances. You can inquire about insurance options during the booking process.

We value your feedback! After your trip, you can submit a review through our website or contact our customer support team to share your experience.

We prioritize customer safety by partnering with reputable service providers, following local health guidelines, and offering 24/7 support during your travels.

ASIA TRAVEL MATES HEAD OFFICE

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Adress:

3C69 Ward3, Phan Van Hai Commune, Binh Chanh District, Ho Chi Minh City, Vietnam

Phone:

+84 08 5525 1272

Email:

contact@tours.asiatravelmates.com

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